How To Stay Disciplined As A Consultant (with Nick Bellanca)
Self-Funded
@SelfFunded
Published: May 28, 2024
Insights
This video provides an in-depth exploration of the discipline, mindset, and innovative strategies required for success in the employee benefits consulting field, with a strong focus on emerging proactive health solutions relevant to the life sciences sector. Nick Bellanca, a Vice President of Employee Health and Benefits at MMA, shares his journey from a career at a major carrier (Unum) and a genetic testing startup to becoming a strategic benefits consultant. He emphasizes that the transition required a significant shift in mindset, moving from a product-selling approach to an investigative, problem-solving role where the consultant acts as the client’s strategic "quarterback."
A core theme of the discussion is the evolution of employer-sponsored health benefits, particularly the move toward "Wellness 3.0." Bellanca highlights the importance of financial strategies like self-funding and group captives, noting that many mid-sized employers (100–500 lives) remain fully insured and are unaware of the cost-saving and risk-management benefits offered by captive models. The conversation then pivots to cutting-edge health technology. Bellanca details his experience at a genetic testing startup, citing a personal example where his wife discovered a BRCA1 mutation through an employee benefit—a finding that had no basis in family history but allowed for life-saving preventative measures.
Bellanca champions two specific innovations: Grail’s Galleri liquid biopsy test for early cancer detection and Life Force, a personalized health optimization platform. He argues that these solutions offer immense value by shifting the focus from sick care to proactive health. The Galleri test, which screens for up to 50 cancers via a blood draw, is presented as a crucial tool for improving survivability and drastically reducing the cost of late-stage treatment. Life Force, which tracks 40-45 biomarkers quarterly and provides personalized action plans (including neutraceuticals and pharmaceuticals), is framed as a "productivity play" for employers, ensuring highly valued employees maintain optimal health. Bellanca stresses that consultants must educate clients to view these new solutions through a lens of productivity and long-term health investment, rather than demanding immediate, guaranteed ROI metrics typical of traditional wellness programs.
Key Takeaways:
- Consulting Requires a Mindset Shift from Selling to Investigating: Effective benefits consulting demands moving past the carrier sales mentality. Success hinges on adopting an investigative approach—asking strategic questions, listening actively, and seeking mutual clarity on the client's specific challenges before presenting any solutions.
- Proactive Diagnostics Drive Life Sciences Value: The speaker's experience with genetic testing, including the discovery of a BRCA1 mutation, underscores the immense, life-changing value of proactive diagnostics and the potential for these services to be integrated into employee benefits programs within the life sciences ecosystem.
- Early Cancer Detection is a Major Healthcare Opportunity: Solutions like Grail's Galleri liquid biopsy test are positioned as essential benefits, offering employers a way to detect up to 50 cancers early, thereby significantly improving patient outcomes and mitigating the massive financial impact of advanced-stage cancer treatment.
- Wellness 3.0 Focuses on Biomarker Optimization and Productivity: New platforms like Life Force analyze a broad spectrum of biomarkers (40-45 markers) quarterly, providing personalized health optimization plans that may include neutraceuticals or pharmaceuticals, which should be marketed to employers as a critical investment in employee productivity.
- Self-Funding and Captives Remain Underutilized in the Mid-Market: Consultants have a significant opportunity to educate mid-sized employers (100–500 lives) who are currently fully insured about the benefits of transitioning to self-funding, particularly through group captive models like Paro Health, to gain control over costs and risk.
- Extreme Discipline is Foundational for Consultant Success: Bellanca emphasizes that consistent success requires rigorous personal discipline, including setting strict routines, prioritizing self-care (workouts, cold plunges), and meticulously managing time using color-coded calendars to ensure focus and balance.
- Effective Communication Requires Intentional Pausing: A common sales habit to break is interrupting or rushing to answer. Consultants must practice asking a question, remaining silent, and listening intently to gather deeper, more valuable insights from the client, a practice augmented by tools like Gong.
- Embrace the Growth Mindset to Overcome Knowledge Gaps: New consultants should not be deterred by perceived knowledge deficits in complex areas like medical or stop-loss insurance; the key is to adopt a continuous learning approach and be comfortable admitting what they don't know.
- Detachment from Outcomes Fosters Abundance: Approaching client interactions with an "abundant mindset"—focusing on providing genuine value and making connections rather than obsessing over securing an immediate sale—builds stronger relationships and leads to better long-term business development.
- The "Hard Things Now" Mantra: Success is built on daily discipline; by consistently choosing to do difficult tasks (e.g., waking up early for a cold plunge), individuals set their future selves up for success, reinforcing the importance of personal accountability.
Tools/Resources Mentioned
- Paro Health: Manager of a large employee benefits group captive.
- Grail (Galleri Test): Liquid biopsy test for early cancer detection.
- Life Force (Life Force for Teams): Proactive health solution for biomarker analysis and personalized optimization.
- Whoop/Oura: Wearable technology platforms for tracking sleep, activity, and recovery.
- Gong: Sales observation augmentation tool (mentioned by the interviewer, Spencer).
Key Concepts
- Wellness 3.0: The next generation of employer wellness programs focused on personalized, data-driven health optimization using advanced diagnostics.
- Group Captive: A risk management strategy where multiple employers pool risk to self-fund health plans.
- Liquid Biopsy: A non-invasive diagnostic technique (blood draw) used for early detection of disease biomarkers.